ePacific Global has evolved
as one of the leading offshore contact centers in the Philippines
providing various inbound and outbound services to its numerous
clients in the US, Australia and UK. With a highly skilled
and experienced workforce, ePacific Global delivers consistent
quality service built on strong client partnership and employee
relationships.
Since the beginning in
2000, ePacific Global have expanded operations significantly
to accommodate various contact center services that are customized
to each of our client's requirements that boost in improving
sales, collections, and customer retention while reducing
the cost of delivery.
ePacific Global signs
its first major customers in the beginning of 2000 for a phone
card company in the US and eventually diversified in 2001
onwards in such industries as timeshare, computer supplies,
website development, cellular phone and mortgage financing
services in the US and UK market.
With a total capacity
of 880-seat contact center facilities spread across two buildings
and a strong workforce of 1300 employees, ePacific Global
is geared to double its client database in 2006. The construction
of another 350-seat will commence by 1 st quarter of 2006.
With years to come, ePacific
Global will be in a continuous phase of growing each day by
people and clients as we are all set to take the lead in the
growing market globally.